License Activation Guide
Activate your license key to unlock all features on your device. This guide covers automatic activation, manual entry, and troubleshooting common issues.
Each subscription tier has device limits:
- Trial: 1 device (14 days)
- Basic: 1 device
- Pro: 5 devices
You can manage active devices from your licenses page.
Get Your License Key
After purchasing a subscription, your license key will be available in your licenses page. The key format looks like this:
XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXXYou can also receive your license key via email after purchase confirmation.
Launch the Application
Open the HM Praxis desktop application on your device. If this is your first time launching the app, it will automatically show the activation window.
If you've already used the app, go to Settings → License → Activate New License.
Enter Your License Key
Copy the license key from your dashboard and paste it into the activation field. You can also type it manually, but copying is recommended to avoid typos.
Make sure there are no extra spaces at the beginning or end of the license key when pasting.
Automatic Activation
Click "Activate" and the app will automatically:
- Validate your license key
- Register this device to your account
- Download your subscription tier information
- Enable all features based on your plan
This process typically takes 2-5 seconds with a stable internet connection.
Confirmation
Once activated, you'll see a confirmation message showing:
- Your subscription tier (Trial, Basic, or Pro)
- License expiration date
- Number of devices registered
- Available features
The app will now work fully offline and sync to the cloud (if you have a Pro plan).
Troubleshooting Common Issues
Invalid License Key
Double-check that you copied the entire key with no extra spaces. Make sure your subscription is active and not expired. If the problem persists, contact support.
Device Limit Reached
You've reached the maximum number of devices for your plan. Go to your licenses page and deactivate a device before activating a new one.
Network Connection Error
License activation requires an internet connection. Check your network settings, firewall, or VPN. If you're on a corporate network, the IT department may need to whitelist rb-devops.com.
License Expired
Your subscription has expired. Renew your subscription from the billing page to reactivate your license.
For more detailed troubleshooting, see our License Troubleshooting Guide.
If you have a Pro plan, you can activate your license on multiple devices. Each device can be managed independently from your licenses page.
We use analytics cookies to understand how the site is used and improve the product. They stay off until you accept. Privacy notice